1. Preamble

1.1. Greetings and welcome to the website www.user.vegasy.info (also referred to as “Vegasy"). This encompasses all domains, subdomains, content, services, logos, and associated features, collectively referred to as the "Site." Vegasy is a brand operated by Agento N.V., a duly registered company in Autonomous Island of Anjouan, Union of the Comoros (company number: "16114") with its registered address at Hamchako, Mutsamudu, PO Box 1212, Autonomous Island of Anjouan, Union of the Comoros. Payments are processed by Agentop Services Ltd. (НЕ 374355) registered at 165 Spyrou Araouzou, Lordos Waterfront Court, Office 402, Limassol, 3036, Cyprus.

1.2. Agento N.V. operates under a license granted by Anjouan Offshore Authority (license number: "ALSI-142406004-FI1"), authorizing engagement in all forms of gambling-related activities.

1.3. This document ("Terms of Use" or "Terms"), in conjunction with the Privacy Policy ("Privacy Policy"), and any potential legally binding declarations that may be published on the Site, delineates the conditions governing the contractual association between Vegasy and any individual who registers on the Site and subsequently accesses the Site as a registered user ("User").

1.4. The User shall undertake the diligent perusal and acceptance of these Terms upon their registration of a Personal Account on the Site. Furthermore, the User shall obligatorily acquaint themselves with the extant iteration of these Terms during each visit to the Site. In the event that the User does not find accord with these Terms, they shall be under the obligation to desist from the utilization of the Site. The act of continued utilization of the Site, in spite of User disagreement with these Terms, shall signify the User’s acceptance of said Terms and their concomitant applicability to the User. It is hereby established that the Terms of Use may be subject to modification at any juncture, with an imper-tive mandate for the publication of such amendments within the confines of the Site. By virtue of the User’s continued use of the Site post-amendment of the Terms of Use, the User shall, by operation of law, be deemed to have consented to all the alterations thus effectuated.

2. Content of the Site

2.1. The Site offers registered users the chance to engage in virtual games that operate using a random number generator, which we refer to as the "Games."

3. Access Limitation

3.1. Individuals under the age of eighteen (18) are expressly prohibited from establishing a Personal Account on the Site or utilizing the Site’s services. Vegasy retains the prerogative to suspend the User’s Personal Account if it receives credible information verifying that the User is below the age of eighteen (18). The User is not entitled to reinstate their Personal Account until they attain the age of eighteen (18) years. In cases where there exists any uncertainty regarding the User’s age, verification of the User will be initiated through the "Know Your Customer" (KYC) procedure.

By accessing the Site, the user acknowledges the obligation to furnish accurate and truthful personal information during registration. Furthermore, in the event of any modifications to said personal information, the user commits to promptly notifying Vegasy. Failure to adhere to this requirement empowers Vegasy to impose restrictions on the user’s Personal Account and account, up to and including complete closure. Additionally, Vegasy reserves the right to nullify all user transactions, including bonuses, bets, and associated winnings.

3.2. Users from the subsequent states and territories are expressly prohibited from availing themselves of the services offered on the Site: Australia, Austria, Aruba, Afghanistan, Belize, Belgium, Bonaire, St. Eustatius and Saba, Brazil, France, Great Britain, Virgin Islands (US), Minor Outer Islands (US), Germany, Greece, Denmark, Israel, Iraq, Iran, Spain, Italy, Yemen, North Korea, Canada, Cyprus, Curacao, Malta, Myanmar, Netherlands, Norway, Portugal, Saint Martin (France), Singapore, Syria, United States of America (USA), Somalia, Sudan, Tunisia, Turkey, Finland, Sweden, Switzerland, as well as any other jurisdictions in which online gambling is deemed unlawful by the Government of the Union of the Comoros, including all Territories and Possessions of the aforementioned nations, collectively referred to hereinafter as "Prohibited Jurisdictions." It is incumbent upon the User to disclose their affiliation with the stated states or their permanent presence within their territories prior to using the Site. Should the User belong to any of the aforementioned states or be permanently situated within their territories, it is the User’s responsibility to abstain from using the Site. Vegasy maintains the authority to suspend the User’s Personal Account upon receipt of credible information confirming the User’s association with the specified states or their permanent presence within their territories. In instances where there exists any uncertainty regarding the User’s affiliation with the specified states or their permanent residence within their territories, a verification process will be instigated through the "Know Your Customer" (KYC) procedure.

4. Use of the Site

4.1. Vegasy affords Users unimpeded access to the Site and its Services, contingent upon their consent to abide by these Terms and applicable legal requirements. Users must agree to the following:

a) Refrain from copying or distributing any part of the Site, including Content, slogans, logos, and other elements, in any modified form, without prior written authorization.

b) Avoid using the Content of the Site for commercial purposes, altering, modifying, reproducing, distributing, or transferring it to third parties through sale, resale, license, sublicense, or any other means, except as stipulated in these Terms of Use.

c) Do not disrupt servers or networks connected to the Site in any manner.

d) Abstain from utilizing automated systems during the use of the Site.

e) Do not employ the communication means and methods provided by the Site to dispatch any commercial, unauthorized, illegal, offensive, or unsolicited messages.

f) Do not utilize the Site for fraudulent or deceptive activities.

g) Do not attempt to circumvent, disable, or otherwise interfere with the operational functions of the Site related to security, restriction, or blocking of the use and copying of any Content or Services of the Site. Vegasy retains exclusive and comprehensive rights to the Site.

4.2. Vegasy reserves the right to cease the User’s engagement in Games, promotional events, and tournaments in the event that the Personal Account is employed for fraudulent or dishonest activities, which encompasses the misuse of promotional events.

5. Services

5.1. All Users who assent to these Terms of Use are granted access to the following Services on the Site:

- Participation in the "Games".

This enumeration of services is exhaustive and final.

6. Personal Account

6.1. In order to commence utilizing the Services offered on the Site, the User must establish an account, hereinafter referred to as the "Personal Account."

6.2. During the registration of a Personal Account, the User is required to furnish accurate information, including their full name, gender, date of birth, consistent with the details as presented in official identification documents. Additionally, they must provide a valid contact email address and/or contact phone number. Subsequently, the User commits to maintaining the accuracy of this information.

6.3. Upon establishing a Personal Account on the Site and engaging with its services, the User affirms that:

• They are an individual acting autonomously and in their own interest.
• Their legal capacity is not restricted by law.
• They have not acquired funds through any form of criminal activity.
• They do not utilize bank accounts, debit cards, credit cards, or any other payment method without proper authorization.
• They are not physically situated within the territories of countries specified in section 3.2 of these Terms of Use.
• They adhere to the legal framework governing the utilization of the Site’s services and analogous services in their country of citizenship and/or current location.
• They have not been diagnosed or classified as a pathological or addictive gambler.

6.3. By establishing a Personal Account on the Site, the User affirms that they are an individual acting in their own capacity and for their own benefit. They further declare that they are not subject to legal incapacities, have not acquired funds through any unlawful means or activities, and are not utilizing unauthorized bank accounts, debit cards, credit cards, or any other payment methods.

6.4. The User consents not to create multiple Personal Accounts for personal use, establish Personal Accounts on behalf of third parties, or utilize Personal Accounts belonging to others. The User bears individual responsibility for activities carried out within their Personal Account and is personally responsible for safeguarding their credentials, including passwords, against unauthorized disclosure to third parties. The User is obligated to promptly report any instances of unauthorized and illicit utilization of their Personal Account by third parties, as well as any indications suggesting a compromise in the security of their Personal Account. Otherwise, all actions performed via the User’s account are deemed to have been carried out by the User and are considered valid.

Vegasy bears no responsibility for any damages suffered by the User due to the utilization of their login and password by another individual.

6.5. The User possesses the right to terminate their Personal Account at any time by employing the tools provided on the Site for this purpose. Prior to the deletion of the Personal Account, the User is obligated to withdraw all Real Money balances present in their account. Before deleting the Personal Account, the User must confirm their concurrence that subsequent to the account’s removal, all associated data will be permanently deleted, and any remaining funds will become the property of Vegasy. After the deletion of the Personal Account, the User is divested of any entitlement to raise claims regarding data deletion and the transfer of remaining funds to Vegasy. It is important to note that restoration of a deleted Personal Account is not feasible.

6.6. The User is entitled to maintain only one account, known as the Personal Account. This regulation pertains to both the formal registration of multiple Personal Accounts by a single User and the actual creation of two or more Personal Accounts by one User, whether such Personal Accounts are registered under different names or employ the documents and data of other individuals.

6.6.1. Solely one account per IP address, PC, email, or phone number is permitted on the Site. Should Vegasy, following an analysis of accessible data, ascertain that a User has established and utilized two or more Personal Accounts, the User acknowledges that Vegasy’s determination in this regard is uncontestable. This determination is rendered at the exclusive discretion of Vegasy, and the User shall neither be notified nor provided reasons for such a decision. Vegasy further reserves the prerogative to notify the relevant regulatory authorities of such fraudulent conduct by the User.

6.6.2. In the event of suspicions concerning the violation of these Terms of Use and the necessity for supplementary verification of such suspicions, Vegasy is entitled to solicit additional documents and information from the User. The User undertakes to supply these documents and information no later than three (3) days from the date of receipt of the request.

6.6.3. In the event that these facts are established, Vegasy reserves the right to refuse the registration of a Personal Account or terminate an existing Personal Account/Existing Personal Accounts. Payment obligations associated with the primary Personal Account remain enforceable but may be postponed until all circumstances are clarified. Should the User endeavor to open multiple Personal Accounts or actually establish multiple Personal Accounts, all such accounts may be subject to blocking or closure, and any wagers placed may be nullified.

6.6.4. Any refunds, deposits, winnings, or bonuses acquired or accumulated during the period of utilizing duplicate Personal Account/Personal Accounts may be subject to retrieval from the User, including from the funds available in the User’s primary Personal Account.

6.6.5. If the User wishes to open another Personal Account for a legitimate reason, they may do so by contacting the manager via email at support@vegasy.casino. In the process of opening a new Personal Account, the previous Personal Account will be irrevocably closed.

6.6.6. The decision to permit the establishment of a new Personal Account is exclusively at the discretion of Vegasy. Vegasy retains the authority to decline the creation of a new Personal Account without providing explanations for such refusal.

6.6.7. In the event that the User identifies that they possess more than one registered Personal Account, it is incumbent upon the User to promptly inform Vegasy. Failure to adhere to this requirement may result in the suspension of access to all of the User’s Personal Accounts, along with the attendant repercussions detailed above.

7. Know Your Customer (KYC)

7.1. In accordance with international regulations prohibiting the establishment and maintenance of anonymous accounts, as well as our Anti-Money Laundering (AML) policy, Vegasy mandates that Site Users undergo the Know Your Customer (KYC) verification procedure.

7.2. Upon registering a Personal Account on the Site and performing certain actions provided for in the Terms of Use, the User consents to the initiation of a Know Your Customer (KYC) check. As part of this verification process, the User may be required to furnish reasonably comprehensive information confirming the authenticity of their identity and other personal data provided during the Site registration. Additionally, this may entail confirming the legality of specific payment methods and providing details regarding citizenship and actual place of residence, substantiated by the requisite documents, as specified in the requested format.

7.3. The requested documentation may encompass, but is not confined to, photographs, photocopies of photo identification, bank statements, certificates, utility bills, and any other data as necessitated. Requests for confirmation may be issued at any juncture, irrespective of the circumstances delineated in these Terms and/or in Terms of Use.

The stipulated period within which the User is obligated to furnish the requested documents spans a duration of 3 (three) days. Should the User fail to supply the aforementioned documents within the designated time frame, or if the documents presented by the User are found to be incongruous with actuality or beset with other imperfections, Vegasy possesses the prerogative to decline the User’s execution of any requested transactions on the Site. This encompasses, inter alia, the act of establishing a Personal Account and conducting financial operations, inclusive of but not limited to fund transfers (including withdrawal and return).

7.4. Upon the User’s provision of the requested documentation, Vegasy will dispatch an email response to the User within 24 hours, conveying the results of the verification process.

7.5. Throughout the verification duration, some or all of the Site Services may be restricted for the User.

8. User Payments

8.1. Placing an Order

The User hereby agrees to the following:

a) If they choose to make payment for an Order using a bank card or replenishing their Personal Account, or

b) In cases where there are insufficient funds in their Personal Account to cover the Order they intend to place, the funds will be deducted in advance from the bank card or the card specified in their Personal Account.

8.2. Restrictive Measures and Confirmations

The User consents to:

a) Furnish only accurate, valid, and truthful payment information, encompassing the payment particulars of the chosen payment method.

b) Abstain from employing anonymous payment methods, such as anonymous wallets and cards, and refrain from utilizing prepaid cards.

c) Acknowledge that the Site may employ various tools, software, and third-party resources to process its transactions.

d) Assume sole responsibility for remitting any fees to payment processors and card issuers that are levied for processing and handling their payments.

e) Recognize that, unless otherwise stipulated in these Terms of Use, all payments made to Vegasy are definitive and non-reversible, and shall not be subject to refunds.

f) Commit to promptly remit the requisite amount to Vegasy in the event that Vegasy has not received payment from its payment processor or card issuer for the services rendered.

g) Understand that any temporary failure on the part of Vegasy to process a payment shall not absolve Vegasy of its payment obligations.

h) The user acknowledges that payments can only be made by the User himself, and therefore, deposits of funds from third parties are strictly prohibited.

i) The user acknowledges and agrees that if it is determined that a payment was made by a third party on behalf of the User, Vegasy reserves the right to cancel all winnings and accrued bonuses associated with the User’s account. Furthermore, Vegasy reserves the right to block the User’s Personal Account until all circumstances surrounding the payment are thoroughly investigated and resolved. In the event that it becomes necessary to return funds to their rightful owner, all costs associated with completing the payment transaction shall be borne by the recipient of the payment.

8.3. When making payments for services rendered by the Site, purchasing an Order, or depositing funds into the Personal Account, the User affirms and guarantees that:

• The deposited funds and the means of payment utilized belong solely to the User and are within their legal possession.
• The funds deposited by the User are not subject to any legal claims from third parties.
• The funds contributed by the User were obtained through lawful means and are not derived from activities that are prohibited, criminally punishable, or illegal.

8.4. The User hereby agrees to place Orders and remit payment for Services exclusively through the Site. Additionally, the User accepts the responsibility to cover any supplementary expenses, inclusive of but not limited to taxes, fees, etc., as may be necessitated. It is the User’s sole responsibility to ensure prompt settlement of all fees. Payments shall be executed via the designated payment system in the amount specified on the Site. The Site shall bear no responsibility for any supplementary payments incurred by the User. Payment processing is deemed complete upon the User’s selection of the "Pay" button. By clicking said button, the User unequivocally agrees not to rescind the payment or request its annulment. Moreover, in placing an Order on the Site and availing the Site’s Services, the User warrants compliance with the laws of all relevant jurisdictions. As the proprietor of a bank card and/or other payment methods, the User acknowledges acceptance of the provisions outlined in these Terms of Use and asserts rightful entitlement to utilize the Services proffered on the Site. The User assumes full legal responsibility for adhering to the statutory requirements of the jurisdiction in which the services are utilized and confirms the Site’s exemption from liability for unauthorized or unlawful actions and infractions. Through utilization of the Site’s services, the User consents to payment systems processing the requisite payments.

8.5. Vegasy reserves the right to enlist the services of third-party entities for the processing of payments and execution of transactions, including receipt of funds from the User and disbursement of funds to the User.

8.6. Vegasy shall not be held liable for any unauthorized transactions conducted via credit cards.

8.7. In the event of identifying fraudulent monetary transactions perpetrated by the User, such as employing stolen credit cards, initiating unwarranted returns or payment cancellations, or depositing funds with the intent of currency exchange between payment systems, Vegasy reserves the right to suspend the User’s Personal Account, nullify payments rendered, and reclaim any winnings. Furthermore, Vegasy retains the right to report any instances of payment fraud or unlawful activities to the appropriate authorities.

9. Refund

9.1. General Information

The User acknowledges and agrees that, unless explicitly specified in these Terms of Use, all fees and charges remitted to Vegasy for the provision of Services are considered as definitive and not subject to cancellation or refund.

9.2. Refund

The User is entitled to initiate a refund request no later than within a period of 1 (one) year subsequent to their transaction, subject to the conditions delineated in clauses 9.2.1 and 9.2.2:

9.2.1. Use of Payment Instrument by Third Parties

In the event the User harbors suspicion that their means of payment was utilized without their authorization by third parties to deposit funds on the Site, it is imperative that they expeditiously, within a maximum period of 7 (seven) days from the moment of their awareness of said incident, formally communicate such concern in writing via electronic mail to support@vegasy.casino. This notification should explicitly request the annulment of unauthorized transactions. The User must furnish comprehensive information concerning the disputed transactions, encompassing payment particulars, dates of debit, and, if applicable, bank statements, accompanied by a concise explanatory cover letter. In the event that a review substantiates the illegitimate nature of the disputed transactions and confirms third-party involvement, the payments will be invalidated, with the subsequent return of funds to the payment source from which they were deducted. Following the refund, the Personal Account associated with the unauthorized use of the payment instrument will be permanently blocked, with no possibility of reactivation.

9.2.2. Refund of funds not received to the User’s account

In the event the User holds the belief that their payment instrument has incurred debits for funds that were neither credited to their Personal Account nor utilized for any Order payment, they maintain the right to notify Vegasy of this circumstance in writing via electronic mail to support@vegasy.casino within a timeframe of 7 (seven) days from the moment of their awareness of the incident. This communication should expressly request a refund for the aforementioned funds. The User acknowledges that the application will only be processed upon furnishing Vegasy with complete information about the disputed transaction. This includes payment details, the date of the debit, and, if applicable, a bank statement, along with a brief explanatory cover letter. Following a review of the application, if the accuracy of the information provided by the User is confirmed, the refund amount will be credited to the User’s Personal Account on the Site.

9.2.3. If the User files a request for a refund with Vegasy subsequent to the lapse of the stipulated seven-day duration outlined in clauses 9.2.1 and 9.2.2, Vegasy retains the prerogative to reject the User’s request based on the failure to adhere to the established deadline.

Furthermore, any petition made by the User for a refund shall not be entertained beyond a period of 1 (one) year from the funds’ transfer date, irrespective of the User’s cognizance of the incident. The entitlement to seek a refund is forfeited after 1 year from the funds’ transfer date.

9.2.4. Refunds to the User, except for circumstances delineated in clauses 9.2.1 and 9.2.2, are expressly prohibited. Given the technical intricacies inherent in the delivery of services on the Site, the User is precluded from renouncing executed payments or soliciting the annulment of payments and other transactions, along with rescinding completed purchases and payments for orders.

9.3. Request for User Identification Information

Prior to initiating any procedure for reimbursing funds from a Personal Account to the User’s payment instrument, a verification process is conducted in accordance with the "Know Your Customer" procedure.

9.4. Terms of Refund to the User

During the process of fund return, Vegasy executes the Know Your Customer (KYC) procedure in accordance with the procedures outlined in Section 7 of these Terms of Use.

All User refund requests are handled by Vegasy within a timeframe of 7 business days commencing from the date on which the User furnishes all requested documentation. Subsequently, the outcome of the application is communicated to the User via email. The timeframe for refunding the User after the application’s approval is contingent upon the payment method employed. Specific refund durations are provided on the "Means of Payment" page within the "Methods of Withdrawing Winnings" section. For further clarification regarding refund terms, the User may reach out to the User Support Service through the communication channels specified in the "Support" section.

10. Anti-Money Laundering (AML) Policy

10.1. Vegasy adheres to anti-money laundering principles and endorses anti-money laundering policies. In furtherance of this commitment, in addition to the measures delineated in these Terms of Use, the following actions are undertaken:

a) Verification of Users and their payment methods through the "Know Your Client" procedure.

b) Ensuring that the User is not involved in criminal activities or under suspicion of committing a crime, achieved by cross-referencing the User against accessible databases of wanted criminals and suspected terrorists.

c) Diligent monitoring of User transactions and the identification of any suspicious transactions.

d) Scrutinizing the User’s financial activities and the detection of any suspicious behavior within their Personal Account.

e) Declining to accept funds for Services via the following payment instruments and methods: cash, various forms of money transfers, and payments originating from third-party accounts.

11. Crediting Funds to the Personal Account and Utilizing these Funds

11.1. General Information

During the utilization of the Site, the User’s Account may be credited with the following categories of funds:

a) The sum of Winnings.

b) Funds deposited by the User into the Personal Account for subsequent use, hereinafter referred to as the "Deposit." The minimum deposit amount is specified on the Site, and deposit limits for this category of funds may vary contingent upon the chosen payment method.

c) Bonuses.

Winnings and Deposits shall collectively be denoted as "Real Money," while Bonuses shall be referenced as "Bonuses."

11.2. Real money

The User is permitted to utilize Real Money exclusively for the purpose of placing Orders on the Site. The retention of Real Money within a Personal Account, akin to a bank deposit, is prohibited.

11.3. Bonuses

The User is entitled to employ Bonuses for making Orders on the Site. However, it is important to note that the User is unable to convert the remaining balance of unused Bonuses into cash. Bonuses remain accessible to the User for a duration of six months from the date of their crediting to the Personal Account. After this period, any remaining Bonuses will be debited from the Account, and the User will be duly notified via email.

11.4. Procedure for Using Funds

During the User’s placement of an order on the Site, the available Real Money in their Personal Account is initially utilized for payment. Subsequently, any accessible Bonuses in their Personal Account are employed. The User hereby acknowledges and consents that in instances where there is an insufficiency of Real funds and Bonuses in their Personal Account, the funds available within the Payment Method Account, as previously specified in the Personal Account, will be utilized.

11.5. Withdrawal of Funds from Personal Account

The User maintains the entitlement to withdraw the available balance of Real Money within their Personal Account, provided the User has not elected to delete a said account.

To initiate a withdrawal from the Personal Account, the User is required to navigate to the designated "Withdrawal of Funds" section, select a withdrawal method, furnish payment instrument details, and specify the withdrawal amount.

11.5.1. Withdrawal of Real Money shall exclusively employ the payment method previously utilized for transactions on the Site.

11.5.2. The Site specifies both minimum and maximum withdrawal thresholds. Should the requested withdrawal amount fall below the minimum threshold, the withdrawal shall be declined. Conversely, if the requested withdrawal exceeds the maximum limit, the withdrawal request will only be considered up to the maximum limit.

11.5.3. Withdrawal transactions adhere to the limits in effect on the date of the transaction, as specified on the Site.

11.5.4. Withdrawal Limits are contingent upon the User’s status within the Loyalty Program and may vary across distinct User categories:

Status	Per day (USD)	Per week (USD)	Per month (USD)
Casino Newcomer	1,000	5,000	10,000
Gambling Enthusiast	1,000	5,000	10,000
Ace of Slots	1,500	7,000	15,000
Virtuoso Player	2,000	12,000	20,000
Betting Maestro	3,000	15,000	30,000
Prodigy Gamester	4,000	20,000	40,000
High Roller Star	5,000	25,000	50,000
VIP Staker	6,000	30,000	60,000
Elite Wagerer	8,000	40,000	80,000
Las Vegas Legend	10,000	50,000	100,000

11.5.5. The minimum withdrawal threshold is set at a minimum of $15 USD.

11.5.6. Users have the option to define personalized withdrawal limit conditions.

11.5.7. The withdrawal limit for cryptocurrency transactions shall not, under any circumstances, surpass $1,000,000 USD per month or its equivalent, irrespective of the User’s status.

11.5.8. Upon submitting a withdrawal request from their Personal Account, Users must ensure the absence of any active bonuses, free spins, etc. Failure to comply empowers Vegasy to nullify all active bonuses and associated winnings.

11.5.9. Withdrawal requests from a User’s Personal Account are typically processed by Vegasy within 7 business days. Subsequently, the outcomes of the request review are communicated to the User via email. This timeframe may be extended due to delays encountered during the "Know Your Customer" verification procedure. Processing commences upon verification completion. In certain instances, the processing duration may be extended through mutual agreement between Vegasy and the User.

11.5.10. Prior to withdrawing Winnings from their Personal Account to their designated payment instrument, Users must successfully complete the Know Your Customer (KYC) procedure as outlined in Section 7 of these Terms of Use. Failure to provide requested documents and information within 30 calendar days as part of the KYC procedure empowers Vegasy to block the User’s Personal Account.

11.5.11. In addition to conducting a check under the Know Your Customer (KYC) procedure, Vegasy reserves the right to conduct supplementary verification and financial transaction analysis for a period not exceeding 24 hours prior to processing payment.

11.6. Withdrawal of Deposits and Unused Funds

Users retain the right to withdraw previously deposited but unused funds or funds credited to their Personal Account due to service failure. To effectuate such withdrawals, Users must submit a request to support@vegasy.casino, specifying payment instrument details and the withdrawal amount.

11.6.1. In scenarios where, upon the User’s request submission, the Real Money expenditure on the Site is less than the total Deposits made, Vegasy reserves the right to withhold up to 20% of the requested withdrawal amount. For withdrawal requests using a bank card in such cases, Vegasy may withhold up to 25% of the requested withdrawal amount.

11.7. Preservation of Funds during Prolonged User Inactivity

Personal accounts on the Site are not intended for extended fund storage. Should a User refrain from utilizing Real Money, including withdrawals, placing orders, and participating in Games, for a period of one (1) year from the last Real Money receipt to their Personal Account, Vegasy reserves the right to levy a monthly commission equivalent to 10% of the fund balance.

Fifteen days prior to the expiration of the one-year inactivity period, Vegasy will notify Users via email, prompting them to engage with the Site. Failure to utilize Real Money within 15 days of the notification will result in the imposition of the aforementioned monthly commission until the User resumes activity or the Personal Account balance diminishes to less than $10 USD or its equivalent. Any remaining balance will be forfeited to Vegasy without User entitlement to compensation.

11.8. Clarification on Personal Account Nature

The User’s Personal Account does not function as a bank account and is not intended for prolonged fund storage. It is not covered by deposit insurance systems or other forms of bank insurance, and no interest accrues on funds within the User’s Personal Account.

12. Promotions

12.1. Periodically, through Notifications, Vegasy may extend invitations to Users to partake in promotions ("Promotions"). The terms and criteria for participation in Promotions are detailed within the content of the Notifications and are subject to regulation by these Terms of Use. Information regarding ongoing Promotions is accessible on the Site and may be altered and/or revised.

12.2. "Welcome Bonus" Service

In the event that the User:

a) Is utilizing the Vegasy Site for the initial time;

b) Establishes a Personal Account on the Site;

c) Activates the Welcome Bonus and satisfactorily fulfills all its requirements;

d) Adheres to these Terms of Use,

they may be eligible to receive a specific Bonus, which is credited as a welcoming gesture to the User’s Personal Account on the Site. This Bonus is exclusively intended for use in select Games featured on the Site. The precise value of the Bonus is indicated on the Site and is subject to alteration. The Welcome Bonus becomes accessible to the User immediately upon activation and full compliance with all its stipulated conditions.

13. VIP Club and Loyalty Program

13.1. Users who fulfill specific requirements may receive invitations to partake in exclusive Promotions exclusively accessible to members of the VIP Club ("VIP Club"). Vegasy possesses the authority to:

a) Establish the criteria for the selection of Users for the VIP Club.

b) Determine the advantages, privileges, and distinctive offers accessible to VIP Club members.

c) Terminate or temporarily suspend the club’s operation at any given point.

d) Revoke or temporarily suspend any User’s membership within the club, as deemed necessary at any time.

The User acknowledges that their participation in the club is contingent upon adherence to these Terms of Use.

13.2. Loyalty Program

The Site operates a Loyalty Program designed to incentivize active User participation and provide them with optimal conditions for utilizing the Site’s services.

Users who satisfy the minimum activity thresholds outlined within the Loyalty Program framework attain corresponding levels within the program, as outlined and updated on the Website.

Each User’s Loyalty Program tier remains effective for a duration of three months. Should there be alterations in the User’s activity within the preceding three-month period, their Loyalty Program tier shall be subject to adjustment in accordance with the criteria delineated within the Loyalty Program terms available on the Site. In cases of increased User activity, an immediate elevation to a higher tier within the Loyalty Program shall be effected.

The Loyalty Program may be tailored to specific User engagements and may also extend to individual Games as determined by Vegasy.

Vegasy retains the authority to independently establish and modify the terms and criteria governing the Loyalty Program.

14. Terms of Instant Games

14.1. Vegasy offers Users the opportunity to engage in one or more virtual games through the options presented in the "Games" section of the Site. The games are conducted using a random number generator, which selects a winning number on behalf of the User, facilitated by the Game provider.

14.2. The cost for participation in each individual Game, as well as the method for determining the amount and nature of winnings, is outlined on the Site. The User is responsible for independently acquainting themselves with this information and the Game rules prior to each participation. By participating in the Game, the User signifies their agreement with the Game’s terms, cost, and the procedure for determining winnings, including their amount and type.

14.3. Payment for participation in the Game is executed by debiting the requisite amount from the User’s Personal Account, considering the provisions articulated in Section 11 of these Terms of Use.

14.4. Following participation in a Game, the User has the potential to receive winnings, which may consist of a cash prize credited to the User’s Personal Account or the privilege of participating in one or more Games free of charge. The utilization of winnings credited to the User’s Personal Account is carried out in accordance with the stipulations of Section 11 of these Terms of Use.

14.5. Vegasy retains the right to autonomously determine the type and quantity of Games available to the User. The terms for participation in the Games and the maximum winning amounts are specified by the Game Manufacturers on each game’s page. Each instance of the User’s Site visit necessitates their independent review of information pertaining to the accessible Games and the conditions for participation. By participating in the Game, the User acknowledges agreement with the Game’s terms, cost, and the procedure for determining winnings, including their amount and type.

14.6. Vegasy assumes no responsibility for server downtime, malfunctions, or other technical issues affecting equipment operation. In the event of any equipment malfunctions, the results of all Games conducted during the malfunction period will be voided. Refunds for Game participation are administered at Vegasy’s discretion.

14.7. Through Game participation, the User recognizes that they are utilizing the Site and partaking in the Game at their own risk and peril. Vegasy provides Users the opportunity to engage in Games without any explicit or implicit warranties.

15. Prohibited actions on the Site

15.1. The User is strictly prohibited from uploading information onto the Site in quantities that could disrupt its operation. Furthermore, any actions that could potentially impact the Site’s functionality, such as deploying viruses or analogous malicious software, are strictly forbidden.

15.2. Altering, deleting, or otherwise tampering with any information present on the Site is strictly prohibited.

15.3. Engaging in hacking activities or attempting to bypass the Site’s security system is strictly prohibited. Upon detection of such circumvention, Vegasy reserves the right to immediately revoke access to its services and block the User’s Personal Account. Vegasy also reserves the right to notify relevant authorities of such incidents.

15.4. The utilization of illegal tactics, including but not limited to fraud, the deployment of malware, exploitation of software vulnerabilities present on the Site, and the deployment of automated Users (bots), is strictly prohibited.

15.5. Any attempts to collude or directly or indirectly engage in collusive activities with another User while utilizing the Site are strictly prohibited.

15.6. Vegasy will employ all reasonable measures to detect and eliminate collusion and its participants, taking appropriate action against such individuals. However, Vegasy assumes no liability for any losses or damages incurred by Users due to collusion, fraudulent activities, or other illegal transactions or deceptive practices. Vegasy retains the autonomy to determine the nature and scope of its actions concerning identified instances of dishonest behavior.

15.7. Vegasy reserves the right to deny a User access to Site services and block their Personal Account at any time, without prior notice, in the event of suspected fraud or fraudulent activity. In such cases, Vegasy absolves itself from any obligation to refund or otherwise compensate Users for funds held within their Personal Account. Furthermore, Vegasy reserves the right to notify relevant authorities. By using the Site, Users agree to cooperate with Vegasy in the investigation of any suspicious circumstances.

15.8. Users are prohibited from engaging in aggressive or offensive communication, including the use of profanity, belittling remarks, or violent behavior towards Site employees and fellow Users. Vegasy reserves the right to block or delete the Personal Account of any User found to be in violation of this rule, without refunding any funds held within the Personal Account.

15.9. The use of technical and software tools employing automatic decision-making algorithms, as well as programs and scripts facilitating automated form completion and request submission, including so-called "robot" programs or any software designed to automate betting, is strictly prohibited while using the Site. Vegasy reserves the right to block the Personal Account of any User found to have violated this rule. Additionally, Vegasy may void bets and game results associated with the violating User, and block any funds available within their Personal Account.

15.10. It is strictly prohibited to submit counterfeit documents or documents belonging to another individual during the Know Your Customer (KYC) verification process. Such actions will be deemed fraudulent by Vegasy, leading to immediate restriction of access to the Site’s services and subsequent blocking of the User’s Personal Account.

15.11. Any form of transfer of Personal Accounts between owners, whether through exchange, gift, or purchase, is prohibited. Additionally, the use of a single Personal Account by multiple individuals is also strictly prohibited.

15.12. Abuse of bonuses and promotional offers provided by the Site is strictly prohibited.

15.12.1. Any manipulation aimed at securing guaranteed benefits through bonuses and promotional offers is considered abuse. This includes the use of strategies for guaranteed earnings and any dishonest utilization of bonuses.

15.12.2. Upon detection or suspicion of abuse, Vegasy reserves the right to suspend, cancel, or revoke payments and accruals associated with bonuses and promotional offers, as well as block the User’s Personal Account.

15.12.3. In instances of suspected abuse, Vegasy may refuse the User’s receipt of bonuses or participation in promotions without providing reasons. Furthermore, Vegasy reserves the right to terminate a User’s involvement in Games, promotional events, and competitions if their Personal Account is implicated in fraudulent or dishonest activities, including the abuse of promotional events.

15.12.4. Vegasy bears no responsibility for damages incurred by the User as a result of their fraudulent actions and/or abuse.

15.13. In the event of a User’s violation of these Terms of Use, Vegasy reserves the right to:

• Issue a notice to the User regarding the violation of Terms of Use and demand cessation of said violation.
• Temporarily suspend the operation of the User’s Personal Account to prevent further Site usage with violations and abuses.
• Block the User’s Personal Account.
• Deduct from the User’s Personal Account any payments, bonuses, or winnings obtained as a result of any violation or abuse.

15.14. In cases of suspected fraudulent activity or other forms of abuse and/or violations of these Terms of Use, Vegasy reserves the right to temporarily suspend the User’s Personal Account for the duration of the investigation conducted by the Vegasy security service. The investigation period, though not definitive, typically ranges from 7 to 30 business days, excluding weekends and holidays.

16. Intellectual Property

16.1. All contents featured on the Vegasy website, encompassing but not limited to text, documents, descriptions, instructions, products, services, technologies, software, graphics, images, sounds, videos, trademarks, service marks, logos, slogans, and other distinctive symbols, are the exclusive property of Vegasy and may be safeguarded by copyright, trademark, patent, and other laws pertaining to intellectual property. Vegasy reserves the full spectrum of rights pertaining to the Site in its entirety, as well as its Content. The Site’s content is provided to the User "AS IS" for personal use. In the event that the User prints Site Content for personal use, it is imperative to maintain all copyrights associated with the Site, as well as any additional proprietary notices embedded therein.

16.2. The names, text, and logos associated with third-party products and companies featured on the Site and utilized within Site materials remain the exclusive property of their respective owners and may also hold trademark status. All logos and company names associated with products and services owned by third parties and employed on the Site are employed solely for the purpose of identifying the products and services of said companies.

17. Compliance with Terms and Conditions

17.1. Vegasy retains the right to read, review, retain, and divulge any information associated with the Site’s operation, as it deems necessary:

a) To adhere to any applicable laws, regulations, court orders, and requests;

b) To enforce these Terms of Use, including conducting investigations into potential violations;

c) To mitigate instances of fraud and activities intended to disrupt and/or impair the Site’s operation, or to address any technical issues affecting the Site’s functionality;

d) To safeguard the rights, assets, and well-being of Vegasy and its Users.

18. Links

18.1. Links to Third-Party Resources

The Site may include links to third-party resources, for which Vegasy assumes no responsibility concerning their activities, operations, content, or privacy policies. Vegasy advises Users to review the rules and privacy policies of any third-party resources before utilizing them.

18.2. Links to the Site

Vegasy permits the establishment of a link to the Site provided that:

a) The User refrains from duplicating any page on the Site;

b) The hyperlink’s text accurately represents the Site’s Content;

c) The User conveys only factual and unaltered information regarding the Site and its affiliation with Vegasy;

d) The domain name and content of the site where the link will be embedded are neither offensive nor contentious, and do not contain any material that infringes upon intellectual property or other rights of any legal entity or individual;

e) The site owner and the site where the link is placed adhere to all of the aforementioned conditions and applicable laws.

19. Site Content

19.1. Vegasy strives to make reasonable efforts to maintain accurate and dependable Content on the Site. Nevertheless, Vegasy cannot assure the absolute completeness, reliability, timeliness, or error-free nature of the Site’s Content. Vegasy retains the exclusive prerogative to modify the Site’s Content at any time and to any extent without prior notification to the User. The User bears personal responsibility for their utilization of the Site’s Content.

20. Privacy

20.1. The User consents to the utilization of any information associated with their activities on the Site in accordance with the Privacy Policy.

21. Customer Support

21.1. In the event that the User has inquiries, requests, or complaints regarding the functionality of the Site, Services, or Payments, they may contact the Vegasy User Support Service through:

a) Email at support@vegasy.casino;

b) Feedback forms;

c) Utilizing the "Online Chat" tool;

d) Telephone, with all contact details available on the Site in the "Support" section.

Vegasy endeavors to handle the User’s inquiries submitted to Customer Support in a prompt manner. The User acknowledges the necessity of providing a clear and comprehensive explanation for their contact with the User Support Service to expedite issue identification. Failure to do so may result in the rejection of the User’s request for consideration.

22. Disclaimer of Warranties

22.1. The Vegasy Site is provided "AS IS" and does not imply any warranties of any kind, express or implied, including, but not limited to: warranties of merchantability, title, fitness for a particular purpose, without infringement of anyone’s rights, arising from title or course of dealing. operations and trading regulations.

22.2. Vegasy does not guarantee that the Site will be error-free or subject to virus attacks. The Site may be temporarily suspended due to maintenance, improvements, relaunch, or any other technical intervention. The user agrees that Vegasy does not bear any responsibility for disruptions to the Internet, including but not limited to slow Internet connections, network and server reboots, delays, distortion and non-transmission of any data, and failure to complete payments.

22.3. Vegasy assumes no responsibility for services or content that are advertised on a third-party website. Vegasy is also not responsible for the advertising practices used by third parties.

22.4. Vegasy makes no guarantees or representations regarding the User’s chances of winning the Game.

22.5. Vegasy is not the manufacturer of the Games. The right to participate in the Games is granted on the basis of license agreements with the Game manufacturers and their providers. The Games are provided to the User in an "AS IS" condition. Vegasy does not influence the operation of the Games and is not responsible for the order of operation and correct operation of the Games, as well as for the results of the Games.

22.6. Unless otherwise stated in the Privacy Policy, Vegasy makes no warranty, express or implied, that the User’s personal information, as well as information related to his use of the Site, will not be disclosed, made public and/or transferred to third parties.

23. Limitation of Liability

23.1. In no event shall Vegasy’s aggregate liability exceed the lesser of the following amounts:

a) the amount that the User has paid to Vegasy during the three months prior to the date the claim arose;

b) 100 US dollars.

24. Guarantee of Compensation for Damage

24.1. The User agrees that he does not have the right to demand compensation from Vegasy for any losses, debts, and expenses or make any kind of claims due to:

a) use or inability to use the Site;

b) failure by the User to comply with these Terms of Use.

24.2. The User expressly agrees to indemnify Vegasy for all costs, expenses (including legal fees), and any additional charges incurred as a result of the User’s breach of these Terms of Use.

25. Termination of the Agreement

25.1. These Terms of Use are effective unless and until terminated by Vegasy. Vegasy reserves the right to unilaterally terminate the agreement between the Site and the User, as well as terminate the User’s access to the Site or any part thereof for failure to comply with the Terms of Use. Vegasy does not bear any liability to the User for termination of access to the Site.

25.2. In the event of unilateral termination of the agreement by the Vegasy service with the User, the User has the right to a return of unspent Real Money in his Personal Account. The request may be made at any time within one (1) year. To do this, the User must make a written request by email to support@vegasy.casino. In the request, the User must provide comprehensive information, including payment details and a brief cover letter. The processing time for these requests is the same as specified in clause 9.4. Terms of use. If the User does not submit such a request within one (1) year, all specified funds become the property of Vegasy.

15 days prior to the expiration of the one-year period, Vegasy dispatches a notification letter to the User, prompting them to submit a refund request for unspent funds.

If the User fails to submit the requisite request within 15 days following the notification dispatch, the User becomes subject to a monthly commission equivalent to 10% of the balance of funds within their Personal Account.

This commission accrues until the User submits the aforementioned request or until the balance on the Personal Account diminishes to less than $10 USD or its equivalent in another currency. At this point, the remaining balance becomes the property of Vegasy, with no entitlement for compensation granted to the User.

25.3. Vegasy retains the right to recoup from the User any outstanding amounts owed to Vegasy before the closure of the Personal Account.

25.4. Upon termination of the Personal Account and dissolution of the agreement by/with the User, neither party bears any further obligations towards each other.

25.5. Vegasy reserves the right to expunge the User’s Personal Account, including the username, password, and all associated information, without prior notice, in the event of non-compliance with these Terms of Use.

26. Assignment of Rights

26.1. These Terms of Use, or any rights and licenses granted hereunder, may not be assigned or assigned by User but may be assigned, without limitation or notice, to Vegasy.

26.2. The User may not transfer, sell or pledge his Personal Account to a third party. This prohibition includes the transfer of any valuable assets of any kind, including, but not limited to, ownership of accounts, winnings, deposits, legal, commercial or other rights and/or claims related to such assets. The prohibition on said transfers of ownership also includes, but is not limited to, encumbrance, pledge, assignment, usufruct, trade, brokerage, mortgage and/or gift in cooperation with a trustee or any other third party, company, individual or legal entity, foundation and/ or association in any form.

27. Payment disputes

27.1. If the User has any disagreements regarding Payments made through the Site, including the cost of the Service or the accrual of a Bonus, the User must first contact the Vegasy User Support Service, explaining in detail and meaningfully the essence of the complaint, and Vegasy, in its will make every reasonable effort to respond to him as quickly as possible. The User agrees to cooperate with Vegasy to resolve disputes quickly and amicably.

28. Messages and Notifications

28.1. Unless otherwise specified in these Terms, all messages and notifications that we are required to send to you under these Terms shall either be posted on the Website and/or sent to the Registration Email Address that we maintain in our system for the relevant Client. The method of communication remains at our sole discretion.

28.2. All messages and notifications that must be sent under these Terms, whether by you or by us, must be in writing and sent to, and originate from, the Registration Email Address in your account.

28.3. From time to time, we may contact you by email to provide information about bets, exclusive promotional offers, and other updates. You agree to receive such emails when you accept these Terms upon registration on the Website. You may opt out of receiving such promotional offers at any time by sending a request to Customer Support, clicking the “Unsubscribe” link in any of our emails, or changing your notification preferences in your Profile settings.

29. Final Provisions

29.1. All activities carried out on the Site, including any contractual and non-contractual relations between the User and Vegasy, are carried out in the territory and jurisdiction of Autonomous Island of Anjouan (Union of Comoros), regardless of the location and citizenship of the User.

29.2. When using the Site, the User agrees that the legal relations of the parties are exclusively governed by the law of Autonomous Island of Anjouan (Union of Comoros).

29.3. These Terms and other provisions of the Site governing the relationship between the User and Vegasy are governed by and construed in accordance with the laws of Autonomous Island of Anjouan (Union of Comoros).

29.4. Online gambling may be illegal in some jurisdictions or its legality may be questionable. The user is solely responsible for checking and complying with the law of his actions in the jurisdiction of his location or affiliation. The User acknowledges and accepts that Vegasy does not provide any legal advice or representations or make any representations regarding the legality of using their services in the jurisdiction where the User resides or is permanently located.

29.5. Vegasy does not give any legal advice or representations or make any representations regarding the payment of local taxes in the jurisdiction where the User resides or is permanently located. Vegasy is not a tax agent and does not pay taxes on behalf of the User, except as provided in these Terms.

29.6. By utilizing the services of the Site, the User affirms and acknowledges that their use of the Site and its services adheres to all relevant laws and regulations of their jurisdiction of residence and location. Vegasy bears no responsibility for any unlawful or improper utilization of the Site’s services by the User.

29.7. The User agrees to the exclusive jurisdiction of the courts of Autonomous Island of Anjouan (Union of Comoros) in relation to any issues and disputes related to the use of the Site and any relationship with Vegasy.

29.8. If any provision of these Terms of Use is found to be invalid by a court of competent jurisdiction, the remaining provisions of the Terms of Use will remain valid and must be fully observed.

Last update: August 17th, 2025.